According to the Energy Justice Lab at Indiana University, Dominion Energy disconnected 339,000 households from electrical service in Virginia for nonpayment in 2024. Appalachian Power disconnected another 43,000 customers. These numbers are startlingly high. Presumably they include many struggling households whose service was disconnected and reconnected more than once that year because they just couldn’t afford to keep electricity flowing on a continuous basis.
The lab doesn’t have information for all 50 states. But among the 23 states that reported data, Virginia had the highest disconnection rate. Things are about to get even worse.
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